Shipping Policy

Thank you for choosing Astraea Boutique for your shopping needs. We strive to provide you with the best possible shopping experience, including reliable and efficient shipping services. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.

1. Processing Time:

Upon receiving your order, we will process it within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.

2. Shipping Methods:

We offer a variety of shipping methods to cater to your needs. The available options will be displayed at checkout, and you can choose the one that suits you best. Our shipping partners include reputable carriers to ensure timely and secure delivery of your packages.

3. Shipping Rates:

Shipping rates are calculated based on the weight, size, and destination of your order. The applicable shipping charges will be displayed during the checkout process. We occasionally offer free shipping promotions, so keep an eye out for those opportunities.

4. Estimated Delivery Time:

The estimated delivery time will depend on the shipping method chosen and the destination of your order. Please note that these are approximate estimates and may vary due to unforeseen circumstances or factors beyond our control. Once your order is shipped, we will provide you with a tracking number so you can monitor its progress.

5. Order Tracking:

To keep you informed about the status of your order, we provide tracking information once your package is shipped. You can easily track your order by entering the provided tracking number on our website or the carrier's website.

6. Order Modifications and Cancellations:

If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order is processed and shipped, modifications may not be possible.

7. Lost or Damaged Packages:

In the rare event that your package is lost or arrives damaged, please reach out to our customer service team immediately. We will work with you to resolve the issue and ensure your satisfaction.

We hope this shipping policy provides you with a clear understanding of how we handle the shipping of your orders. If you have any further questions or concerns, please don't hesitate to contact our customer service team. We are here to assist you and make your shopping experience a pleasant one.